Evidence-grounded GTM research from real customer language

Stop guessing your positioning.Use what customers already told you.

Turn unfiltered complaints from Reddit into structured research briefs: ranked pain themes, what alternatives customers use, buying triggers, and positioning angles your team can act on immediately. Real pain. Real language. Decision-grade research.

Get started See the brief format

PMMGrowthFoundersAgencies

From customer noise to a research brief you can actually use

We don't sell "idea discovery." We turn messy public complaints into structured GTM inputs: pains, workarounds, alternatives, and message hooks.

Ranked Pain Themes

Cluster real complaints into the problems that actually matter, with urgency and severity signals built in.

Workaround Patterns

Spot the hacks, coping mechanisms, and alternative tools people use when existing solutions fall short.

Positioning Angles

Turn customer language into message hooks, buyer-ready insights, and sharper GTM decisions.

Buyer-ready GTM research, not a random keyword dump.

Each brief is designed to help PMMs, growth teams, and agencies make faster calls on positioning, messaging, and prioritization.

✓Executive summary with key market signals from real complaints

✓Journey model: 4-6 stages showing how problems progress

✓8-10 core finding chapters covering ranked pain themes

✓Buying triggers: what causes teams to switch or search

✓Implications & recommendations for positioning and GTM

✓Verbatim quotes from Reddit posts (evidence-grounded)

✓Complete appendix with sourced evidence and original post links

Surveys are polite. Real complaints are useful.

The pivot is simple: keep the extraction engine, change the buyer and the output. Less "what should I build?" More "what should we say, fix, or launch next?"

The old way

✗Ask around and collect vague opinions
✗Guess at messaging from a few calls and Slack threads
✗Build a deck nobody wants to read
✗Launch with confidence and cross your fingers

The Problem Pilot way

✓Pull real complaints from public discussions and pages
✓Cluster pain themes and rank them by intensity
✓Surface workarounds, alternatives, and failures
✓Turn it into messaging and GTM inputs fast

How it works

The workflow is built to get you from raw public noise to a report that feels like it came from a very awake analyst.

Tell us what to research

Give us a product, market, or competitor to research. We figure out where real customers are complaining.

Get a structured research brief

We find unfiltered complaints from Reddit, organize them into ranked pain points, buying triggers, and GTM implications. No guessing.

Share with your team

Hand the brief to PMM, growth, or leadership. It's polished, sourced, and ready to drive decisions immediately.

Turn credits into research you can ship.

Quick Credits

Try it

$10.00/20 credits

$0.50/credit

A small credit top-up for one research export.

20 credits total

Redeem credits for research outputs (format: PDF / Word / Google Doc)

Great for quick validation

Best for one-off tests

Starter Credits

StarterSave 5%

$47.50/100 credits$50.00

$0.47/credit

Buy credits, then redeem for multiple research exports.

100 credits total

Redeem credits for research outputs (format: PDF / Word / Google Doc)

Best for PMMs doing a few deep dives

Team Credits

Most popularSave 10%

$180.00/400 credits$200.00

$0.45/credit

For ongoing research + repeated usable exports.

400 credits total

Redeem credits across current and future output types

Best for growth workflows that need consistency

Save vs buying single exports

Public sources, normalized into one useful schema.

We aggregate complaints from public platforms and normalize them into a single structured output. New sources launching soon.

Reddit✓ Live

Hacker NewsComing soon

Stack ExchangeComing soon

GitHub issuesComing soon

Wikipedia / MediaWikiComing soon

Public competitor pagesComing soon

Got questions? We got answers.

How does Problem Pilot discover validated SaaS ideas?

Our AI analyzes millions of authentic discussions on Reddit and other online communities across 30+ categories, identifying problems that people actively complain about but have no adequate solutions. We score each problem by pain level and market demand to help you focus on the most promising opportunities.

What makes this better than traditional market research?

Traditional research relies on surveys and interviews where people may not tell the truth. Problem Pilot analyzes real, unfiltered conversations where users openly share their genuine frustrations and pain points. This gives you authentic market insights you can't get anywhere else.

How does problem discovery work?

Select from 30+ categories like SaaS, FinTech, E-commerce, or define custom markets. Our AI scans relevant communities, extracts genuine problems, and ranks them by pain score based on urgency indicators, frequency of mentions, and lack of existing solutions.

What kind of problems will I discover?

You'll find real problems where users are frustrated with current solutions, complaining about missing features, or expressing unmet needs. These are perfect opportunities for SaaS products because the demand is already validated by authentic user discussions.

How do I validate if a problem is worth solving?

Our AI provides pain scores based on multiple factors: how urgently people need solutions, how frequently the problem appears in discussions, engagement levels, and whether existing solutions adequately address the need. Higher scores indicate better opportunities.

Can I find problems in my specific industry?

Yes! You can search across 30+ categories including FinTech, SaaS, productivity tools, e-commerce, marketing automation, and more. You can also define custom categories for niche markets where you have expertise.

What features help me build solutions?

Beyond problem discovery, Problem Pilot includes an AI Solution Generator that creates detailed solution blueprints with technical implementation details, business models, and go-to-market strategies based on the problems you've discovered.

How does the subscription work?

Start with a 7-day free trial on any plan (card required). The Starter plan ($10/mo) includes 50 searches, and the Pro plan ($25/mo) includes 150 searches. Each data source uses 1 credit per search.

How do credits work with multiple data sources?

When you run a problem discovery search, you can choose one or more data sources. Each data source you select uses 1 credit. So searching with two data sources for the same category would use 2 credits total.

How quickly can I start discovering problems?

Immediately! Run your first search in under 30 seconds. Our AI processes your category selection, scans relevant communities, and delivers curated results with pain scores and market insights - ready for your product planning.

Can I cancel anytime?

Yes, you can cancel your subscription at any time through your account settings. Your access continues until the end of your current billing period, and all your saved problems and solutions remain accessible.

Still have questions?

We reply within 24 hours. Usually faster.

Email us