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If you need help with Problem Pilot or have any questions about our service, please don't hesitate to reach out. We strive to respond to all inquiries within 24 hours during business days.
FAQ
How does Problem Pilot discover validated SaaS ideas?
Our AI analyzes millions of authentic discussions on Reddit and X/Twitter across 30+ categories, identifying problems that people actively complain about but have no adequate solutions. We score each problem by pain level and market demand to help you focus on the most promising opportunities.
What makes this better than traditional market research?
Traditional research relies on surveys and interviews where people may not tell the truth. Problem Pilot analyzes real, unfiltered conversations where users openly share their genuine frustrations and pain points. This gives you authentic market insights you can't get anywhere else.
How does problem discovery work?
Select from 30+ categories like SaaS, FinTech, E-commerce, or define custom markets. Our AI scans relevant communities, extracts genuine problems, and ranks them by pain score based on urgency indicators, frequency of mentions, and lack of existing solutions.
What kind of problems will I discover?
You'll find real problems where users are frustrated with current solutions, complaining about missing features, or expressing unmet needs. These are perfect opportunities for SaaS products because the demand is already validated by authentic user discussions.
How do I validate if a problem is worth solving?
Our AI provides pain scores based on multiple factors: how urgently people need solutions, how frequently the problem appears in discussions, engagement levels, and whether existing solutions adequately address the need. Higher scores indicate better opportunities.
Can I find problems in my specific industry?
Yes! You can search across 30+ categories including FinTech, SaaS, productivity tools, e-commerce, marketing automation, and more. You can also define custom categories for niche markets where you have expertise.
What features help me build solutions?
Beyond problem discovery, Problem Pilot includes an AI Solution Generator that creates detailed solution blueprints with technical implementation details, business models, and go-to-market strategies based on the problems you've discovered.
How does the subscription work?
Start completely FREE with 3 searches per month for problem discovery and solution generation. The Starter plan ($10/mo) includes 50 searches each, and the Pro plan ($25/mo) includes 150 searches each. Each data source (Reddit or X/Twitter) uses 1 credit per search.
How do credits work with multiple data sources?
When you run a problem discovery search, you can choose to search Reddit, X/Twitter, or both. Each data source you select uses 1 credit. So searching both Reddit and X/Twitter for the same category would use 2 credits total (1 for Reddit + 1 for X/Twitter).
How quickly can I start discovering problems?
Immediately! Run your first search in under 30 seconds. Our AI processes your category selection, scans relevant communities, and delivers curated results with pain scores and market insights - ready for your product planning.
Can I cancel anytime?
Yes, you can cancel your subscription at any time through your account settings. Your access continues until the end of your current billing period, and all your saved problems and solutions remain accessible.
Troubleshooting
Experiencing technical issues with Problem Pilot? Here are some common solutions:
Analysis not starting
Check that you have sufficient credits and that the subreddit name is spelled correctly. Some private or restricted subreddits cannot be analyzed.
Login issues
Try clearing your browser cache and cookies. If problems persist, reset your password through the login page.
Still need help?
We're committed to providing excellent support for all our users. If you couldn't find the answer you were looking for, please email us directly.
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